May 26, 2013

Mystery Charges on Your Phone Bill | Consumer Information



You’re looking at your phone bill thinking someone must have made a mistake. How can you be charged for web hosting when you don’t know what web hosting is? Why does your bill list a couple of international calls when all your friends and business contacts are stateside?

Chances are you’ve been crammed.

Cramming happens when a company adds a charge to your phone bill for a service you didn’t order, agree to, or use. Cramming charges can be small, say $2 or $3, and easy to overlook. But even when the phony charges aren’t small, they may sound like fees you do owe. That makes them tough to pick out, especially if your phone bill varies month to month.

What can you do?


Read more: Mystery Charges on Your Phone Bill | Consumer Information

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